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Make a claim

We appreciate that organising your dog’s care is your first priority, so there's no need to contact us before treatment. Claims are normally paid within 48 hours of receiving a completed form.

To make an insurance claim now, please follow the simple instructions below:

  • Download a claim form

    Begin by downloading a claim form and printing it off. To complete the form you will need your Crufts Pet Insurance policy number, some basic information about your dog and your contact details. 

    Download a claim form
  • Fill out the claim form

    Once you have downloaded the form please complete and sign section 1 of the form and ask your vet to complete and sign section 2 of the form. The more information that you provide the easier it will be for us to process and assess your claim.

  • Pop it in the post

    Once you are happy with the details you have entered on the form, please place it and any other supporting evidence such as veterinary receipts in an envelope and post to the following address:

    Crufts Pet Insurance
    2b Alton House Office Park
    Gatehouse Way
    Aylesbury
    Bucks
    HP19 8XU

For more information, talk to one of our UK-based team of dog insurance specialists.
Call us FREE on 0800 369 9092.

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Call our friendly advisers

Talk to one of our UK-based team of dog insurance specialists

Call us FREE on:

0800 369 9092